Legal
Privacy Policy
This policy explains the information Axis Prints 3D may collect and how it is used when you browse the website, create an account, submit a design, request a quote, or place an order.
Last updated: September 3, 2026
Information we collect
We may collect contact information, account information, order and quote details, uploaded designs and logos, shipping or delivery information, communications with Axis, and technical information needed to operate and secure the website.
How information is used
Information may be used to create and manage accounts, prepare quotes, manufacture products, process or coordinate payment, provide support, send order updates, prevent misuse, improve the website, and comply with legal obligations.
Service providers
Axis may use service providers for authentication, database and file storage, payments, email, SMS, analytics, shipping, and other business operations. These providers receive information only as needed for the services they perform.
Marketing preferences
Promotional email and SMS are optional and are handled separately from necessary order or account communications. You can withdraw marketing consent using the unsubscribe or opt-out method provided with the message.
Data retention
Order, account, support, and production records may be retained for legitimate business, tax, accounting, warranty, dispute, security, and legal purposes. Retention periods may differ depending on the type of record.
Security
Axis uses reasonable technical and organizational safeguards, but no online system can guarantee absolute security. Private service credentials are not intended to be exposed in browser code.
Your choices
You may contact Axis to request help with account information, communication preferences, or privacy questions. Some records may need to be retained when required for legitimate business or legal reasons.
Contact
Privacy questions can be sent to support@axisprints3d.com.